We build our systems to run without interruptions as much as possible. But if something should go wrong, KERN are soon there to help.We will be happy to set up individual hotline support for you after completion of the plant and especially during the start-up phase. With the mobile phone number of your personal engineer you are on the safe side, around the clock.
Solid basic knowledge is the prerequisite for successful handling of the new plant. Implementing a new software is one thing, using it is another thing altogether. Our competent experts will provide all required knowledge about the new plant at your site.
The Kern Industrie Automation security management is certified with the seal of approval by GQA.
We can trace and redress faults using remote diagnosis and remote service. And if on-site support is still required, we can be at your premises within a short time period, thanks to our convenient geographical location.
When required, simply download the AnyDesk using the link below and start the remote service.